Chapter 6 – Managing Change, Stress, and Innovation
Overview: “Managers and Change” emphasizes forces for change and external forces that create a need for change. Students will be allowed to think through the causes of change and respond to the changes they have experienced. Discussion of the different approaches to change should help students understand the ways in which people resist change. Emphasis is placed on the two views of the change process, why people resist change, and some techniques for reducing resistance to organizational change.