Chapter 7 – Foundations of Individual and Group Behavior
Overview: Lesson 1 - “Behavior and Personality”, talks about how to explain and predict behavior and the goals of organizational behavior. The students will learn how attitudes and actions impact the way we approach work. Specific examples are given of personality traits and how these traits impact our productivity, absenteeism and turnover, attitudes, and organizational citizenship. The students will learn if an individual’s attitude and behavior must be consistent and how understanding attitudes helps managers be more effective. They will also take a look at several personality theories including The Myers-Briggs Type Indicator® and The Big Five Model®. Students will also take a look at five specific personality traits that have proven most powerful in explaining individual behavior in organizations. Lastly, students will learn about the various basic employee personality types and how to match these personalities with jobs. Lesson 2 - “Managers and Group Behavior” reinforces the point that you cannot judge people simply by their appearance. Emphasis is placed on how learning, setting a good example, reinforcing positive contributions, and establishing appropriate group norms are critical to managing groups. In addition, students will study about perception and what influences it; and shortcuts managers use in judging employees. Lastly, students will focus their attention on the basic concepts of group behavior and how norms and conformity and group size affect group behavior.